Last Updated: 01 Dec, 2025
At Star Home, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, request services, or interact with our team. We value your trust and take your privacy seriously.
1. Information We Collect
We may collect personal information in the following ways:
Information You Provide to Us
- Name
- Phone number
- Email address
- Home address or service location
- Details related to your roofing or exterior project
- Any information submitted through forms, estimates, calls, SMS, or other communication channels
Information Collected Automatically
When you visit our website, we may automatically collect:
- IP address
- Browser type
- Device information
- Pages visited and time spent on our website
- Cookies and tracking technologies
This information helps us improve website performance and user experience.
2. How We Use Your Information
Star Home may use your information to:
- Provide roofing, gutter, skylight, and exterior services
- Respond to inquiries and schedule inspections
- Communicate updates about your project
- Send service reminders, follow-ups, and important notifications
- Send promotional or marketing messages (only with your consent)
- Improve website functionality and customer experience
- Maintain internal records and administrative operations
- Ensure safety, quality, and compliance with applicable laws
We do not sell, rent, or trade your personal information.
3. Sharing Your Information
We may share your information only when necessary:
- Service Providers: Trusted partners who assist with inspections, installations, payments, CRM systems, or customer service
- Legal Requirements: When required by law, regulation, or legal process
- Business Transfers: In case of a merger, acquisition, or restructuring
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.
All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
All partners and vendors are required to follow strict privacy and data protection standards.
4. SMS & Communication Consent
By submitting your information through our website or forms, you agree to receive:
- Phone calls
- SMS/text messages
- Emails
These may include:
- Appointment confirmations
- Project updates
- Service reminders
- Promotional or marketing messages
Message frequency may vary. Message and data rates may apply.
You can opt out at any time:
- Reply STOP to unsubscribe from SMS
- Reply HELP for assistance
- Or contact us directly
Your consent is not a condition of purchase.
5. Cookies & Tracking Technologies
We use cookies, pixels, and analytics tools to:
- Improve website functionality
- Understand user behavior
- Measure marketing performance
- Personalize your experience
You can disable cookies in your browser settings, but some parts of the site may not function properly.
6. How We Protect Your Information
We implement appropriate security measures, including:
- Secure servers and encrypted data transmission
- Limited access to personal data
- Firewalls and cybersecurity protections
- Regular system updates and staff training
While we take strong precautions, no system is 100% secure. Please contact us if you have concerns.
7. Your Rights & Choices
You have the right to:
- Request access to your personal data
- Update or correct your information
- Opt out of marketing communications
- Request deletion of your data (where applicable)
To make a request, contact us using the details below.
8. Third-Party Links
Our website may contain links to third-party websites. Star Home is not responsible for their privacy practices or content. We encourage you to review their policies before sharing any information.
9. Children’s Privacy
Our services are intended for homeowners and adults. We do not knowingly collect personal information from children under 13. If such data is identified, it will be removed promptly.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any updates will be reflected by the “Last Updated” date at the top of this page.
11. Contact Us
If you have questions about this Privacy Policy or how your information is handled, please contact:
Star Home
Based in Lincoln, Nebraska
📞 402-327-1733
📧 info@starhomecontractor.com