Last Updated: 01 Dec, 2025
Welcome to Star Home. By accessing our website, requesting an estimate, or using our services, you agree to the following Terms & Conditions. Please read them carefully. If you do not agree, you may discontinue use of our website or services.
1. General Information
Star Home provides roofing, gutter, siding, skylight, and exterior home improvement services across Nebraska and Western Iowa. These Terms govern all use of our website, communication, estimates, and service agreements.
Additional written contracts may apply to specific projects, and those agreements will override any conflicting terms here.
2. Use of Our Website
By using our website, you agree that:
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You are at least 18 years old.
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You will not use this site for unlawful or harmful activities.
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You will not attempt to disrupt or damage the website, server, or security systems.
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You will not copy or misuse content, images, branding, or materials from this site.
All content on this website is the property of Star Home unless otherwise stated.
3. Estimates & Inspections
Star Home provides free inspections and estimates, unless otherwise specified.
Please note:
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Estimates are based on visible conditions at the time of inspection.
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Hidden damage (underlayment, decking, internal structure) may require additional repairs not included in the initial estimate.
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Estimates are not binding until a written service agreement is signed.
We reserve the right to modify or withdraw an estimate if conditions change or new information is discovered.
4. Service Agreements
All roofing or exterior projects require a signed contract outlining:
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Scope of work
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Pricing
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Warranty terms
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Materials chosen
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Timeline and scheduling
Changes requested by the customer may affect the final price or project timeline.
5. Payment Terms
Payment terms will be clearly stated in your project contract. In general:
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Deposits may be required before work begins.
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Final payment is due upon project completion, unless otherwise agreed.
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Late payments may incur fees or delays.
Star Home reserves the right to pause or discontinue work if payments are not made as agreed.
6. Warranties
Star Home offers workmanship warranties based on project type. Manufacturer warranties apply to roofing materials, gutters, or products installed.
Warranty coverage does not include:
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Storm damage
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Improper maintenance
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Alterations by another contractor
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Damage caused by animals, debris, or structure shifts
Full warranty details will be provided in your project contract.
7. Cancellation Policy
Customers may cancel a project before work begins. However:
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Deposits may be non-refundable depending on project stage or materials ordered.
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Once materials are purchased or work has started, additional cancellation fees may apply.
Star Home also reserves the right to decline, cancel, or postpone projects due to unsafe conditions, weather, or non-payment.
8. Liability Limitations
Star Home is not responsible for:
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Pre-existing damage discovered during the project
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Delays caused by weather, supply shortages, or circumstances beyond our control
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Damages caused by customer negligence, structural issues, or third-party contractors
To the fullest extent allowed by law, Star Home will not be liable for incidental, consequential, or indirect damages.
9. Customer Responsibilities
By using our services, you agree to:
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Provide accurate information about your property
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Ensure safe access to your roof or work area
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Remove fragile items from areas affected by construction
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Notify Star Home of any concerns promptly
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Follow recommended maintenance guidelines after installation
We are not responsible for damage caused by failure to maintain the system after installation.
10. Third-Party Links & Tools
Our website may link to external sites or third-party services. Star Home is not responsible for their content, security, or policies. Use them at your own discretion.
11. Changes to Terms
Star Home may update these Terms & Conditions at any time. The updated date will be posted at the top. Continued use of our website or services means you accept any changes.
12. Contact Information
For questions regarding these Terms & Conditions, please contact:
Star Home
Based in Lincoln, Nebraska
1- 402-327-1733
info@starhomecontractor.com