Last Updated: 01 Dec, 2025
At Star Home, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, request services, or interact with our team. We value your trust and take your privacy seriously.
1. Information We Collect
We may collect personal information in the following ways:
Information You Provide to Us
- Name
- Phone number
- Email address
- Home address or service location
- Details related to your roofing or exterior project
- Any information submitted through forms, estimates, calls, SMS, or other communication channels
Information Collected Automatically
When you visit our website, we may automatically collect:
- IP address
- Browser type
- Device information
- Pages visited and time spent on our website
- Cookies and tracking technologies
This information helps us improve website performance and user experience.
2. How We Use Your Information
Star Home may use your information to:
- Provide roofing, gutter, skylight, and exterior services
- Respond to inquiries and schedule inspections
- Communicate updates about your project
- Send service reminders, follow-ups, and important notifications
- Send promotional or marketing messages (only with your consent)
- Improve website functionality and customer experience
- Maintain internal records and administrative operations
- Ensure safety, quality, and compliance with applicable laws
We do not sell, rent, or trade your personal information.
3. Sharing Your Information
We may share your information only when necessary:
- Service Providers: Trusted partners who assist with inspections, installations, payments, CRM systems, or customer service, with the exception of not sharing information obtained by Mobile opt-in and phone numbers collected for SMS consent.
- Legal Requirements: When required by law, regulation, or legal process.
- Business Transfers: In case of a merger, acquisition, or restructuring, with the exception of not sharing information obtained by Mobile opt-in and phone numbers collected for SMS consent.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.
Mobile Opt-in, SMS Consent, and phone numbers collected for SMS communication purposes will not be shared with any third party and affiliates for marketing purposes.
All partners and vendors are required to follow strict privacy and data protection standards.
4. Cookies & Tracking Technologies
We use cookies, pixels, and analytics tools to:
- Improve website functionality
- Understand user behavior
- Measure marketing performance
- Personalize your experience
You can disable cookies in your browser settings, but some parts of the site may not function properly.
5. How We Protect Your Information
We implement appropriate security measures, including:
- Secure servers and encrypted data transmission
- Limited access to personal data
- Firewalls and cybersecurity protections
- Regular system updates and staff training
While we take strong precautions, no system is 100% secure. Please contact us if you have concerns.
6. Your Rights & Choices
You have the right to:
- Request access to your personal data
- Update or correct your information
- Opt out of marketing communications
- Request deletion of your data (where applicable)
To make a request, contact us using the details below.
7. Third-Party Links
Our website may contain links to third-party websites. Star Home is not responsible for their privacy practices or content. We encourage you to review their policies before sharing any information.
8. Children’s Privacy
Our services are intended for homeowners and adults. We do not knowingly collect personal information from children under 13. If such data is identified, it will be removed promptly.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any updates will be reflected by the “Last Updated” date at the top of this page.
10. SMS & Communication Consent
SMS Consent Communication:
The information (Phone Numbers) obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.Types of SMS Communications:If you have consented to receive customer care text messages from Star Home, you may receive messages related to the following:· Appointment reminders· Follow-up messages· Billing inquiries· SchedulingIf you have consented to receive marketing text messages from Star Home, you may receive messages related to the following:Promotional offersMarketing content
Message Frequency:Message frequency may vary. You may receive up to one SMS messages per week regarding your appointment reminders, follow-up messages, billing inquiries, scheduling, and/or promotional offers.Potential Fees for SMS Messaging:Please note that standard message and data rates may apply, depending on your carrier’s pricing plan. These fees may vary if the message is sent domestically or internationally.Opt-In Method:You may opt-in to receive SMS messages from Star Home in the following ways:· By submitting an online formOpt-Out Method:You can opt out of receiving SMS messages at any time. To do so, simply reply “STOP” to any SMS message you receive. Alternatively, you can contact us directly to request removal from our messaging list.Help:If you are experiencing any issues, you can reply with the keyword HELP. Or you can get help directly from us at starhomecontractor.com or contact us at 402-327-1733Additional Options:· If you do not wish to receive SMS messages, you can choose not to check the SMS consent box on our forms.Standard Messaging Disclosures:· Message and data rates may apply.· You can opt-out at any time by texting “STOP.”· For assistance, text “HELP” or visit our privacy policy and Terms & Conditions links here.· Message frequency may vary
11. Contact Us
If you have questions about this Privacy Policy or how your information is handled, please contact:
Star Home
Based in Lincoln, Nebraska
📞 402-327-1733